Policies and Weather
2 Articles
What Is the Cancellation or Rescheduling Policy?
Last Updated: 03/11/2026The cancellation and rescheduling policy is designed to be clear and fair, while accounting for the realities of ocean-based tours. Cancel at least 48 hours before your scheduled departure to be eligible for a refund. Parties of 6 or more passengers must cancel at least 96 hours in advance. Pride of Maui applies these policies...
What Happens If the Weather Changes?
Last Updated: 03/09/2026Ocean conditions in Maui can change, and guest safety always comes first. If weather or sea conditions are not suitable, Pride of Maui may adjust plans to ensure a safe and comfortable experience. These decisions are made by the captain based on real-time conditions. How Weather Decisions Are Made Captains continuously monitor: Conditions can vary...