Policies and Weather
3 Articles
Current Maui Travel & Tour Status
Last Updated: 08/25/2026Tour Status Check here for Pride of Maui tour updates when severe weather, ocean conditions, or other travel disruptions may affect operations from Māʻalaea Harbor. When weather or ocean conditions affect our schedule, we post important updates here and contact affected guests directly using the information on their reservation. If you have a question about...
What Is the Cancellation or Rescheduling Policy?
Last Updated: 07/10/2026The cancellation and rescheduling policy is designed to be clear and fair, while accounting for the realities of ocean-based tours. Cancel at least 24 hours before your scheduled departure to be eligible for a refund. Pride of Maui applies these policies consistently to ensure fairness for all guests. Where to Find Your Specific Policy Your...
What Happens If the Weather Changes?
Last Updated: 07/10/2026Ocean conditions in Maui can change, and guest safety always comes first. If weather or sea conditions are not suitable, Pride of Maui may adjust plans to ensure a safe and comfortable experience. These decisions are made by the captain based on real-time conditions. How Weather Decisions Are Made Captains continuously monitor: Conditions can vary...