Policies and Weather
2 Articles
What Is the Cancellation or Rescheduling Policy?
Last Updated: 03/09/2026The cancellation and rescheduling policy is designed to be clear and fair, while accounting for the realities of ocean-based tours. Policies vary by tour type and timing, so it’s important to review the details associated with your specific reservation. Pride of Maui applies these policies consistently to ensure fairness for all guests. Where to Find...
What Happens If the Weather Changes?
Last Updated: 03/09/2026Ocean conditions in Maui can change, and guest safety always comes first. If weather or sea conditions are not suitable, Pride of Maui may adjust plans to ensure a safe and comfortable experience. These decisions are made by the captain based on real-time conditions. How Weather Decisions Are Made Captains continuously monitor: Conditions can vary...